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Data Guiding Decision-Making on Every Aspect of NY Healthcare Facilities

  by Megan Headley | Nov 2, 2017



Data isn’t just guiding decisions about where New York-area healthcare systems are investing in new facilities—it’s reshaping the nature of those facilities. This was one of the takeaways from the 4th Annual New York Hospital, Outpatient Facilities & Medical Office Buildings Summit. The event, co-hosted by the Health Care Institute and organized by, took place in October.

Daniel Barchi, senior vice president and chief information officer at New York-Presbyterian, noted that data is at the heart of the hospital’s future, but that it’s aiming to limit the in-house computing. While the hospital has two primary data centers in New Jersey, Barchi explained that increasingly more data is going to the cloud. “I really don’t want to be in the data center business,” he during his presentation on how EHR, Big Data, IoT and new medical technologies are reshaping healthcare facilities.

Much of that data is being used to support a push is into telemedicine. “We’re more and more keeping people out of the hospital. We would prefer that people not even come,” Barchi said. New York-Presbyterian had 10,000 telemedicine visits this year, and has set its goal for next year at 100,000 visits. Ultimately, it aims to have 15 percent of all hospital visits conducted via telemedicine.

Data is also driving new successes within the facility, such as helping reduce false positives and predicting major episodes for patients with diabetes and heart conditions. By monitoring patients and uploading data, providers can better predict problems before they happen.

But a session entitled “Your Health is in the Walls” pointed to a unique way in which technology is helping healthcare facilities interact in a new way with patients. Speakers from Steelcase Health and Microsoft described by way of an example a recent change at Palmetto Health. The system has 1,835 beds in eight hospitals, and more than 1,000 physicians handling over a million patient visits a year. To improve employee productivity, the system found a solution to reduce the time required to login at workstations and gain access to full EMR apps. Palmetto equipped physicians with Surface 3-in-1 devices so employees could have easy access to a tablet, laptop, and desktop experience with productivity-boosting implements including pen, voice, touch, keyboard, and mouse.

So what does the data say about NY healthcare real estate at large? The experts see off-campus development accelerating, with continued strong transaction volume and a strong construction pipeline. Vicki Match Suna, Vice Dean & SVP, Real Estate Development & Facilities, NYU Langone Medical Center, says they are creating certain facilities with specialties, such as women’s, men’s and cancer centers, but then creating ambulatory centers that are multidisciplinary.

Suna also noted she is always looking for space. The top things she is looking for with space include:

  • Space they can own. If they can’t own, they prefer long-term leasing.
  • Ability to finance their own construction.
  • Proper due diligence on infrastructure.
  • Facilities that work with their brand.

On the other hand, Thomas Ahn, vice president, Real Estate Division, Mount Sinai Health, says they only want to own and invest in land if it’s on their campus. They do not want to invest their capital in ambulatory facilities, but Ahn added that he works hard to find the right landlord. “A long-term lease is kind of like a marriage. We will walk away from a building if the landlord is not good,” Ahn said.

For the full event recap, visit